Changing change management?

Copyright: McKinsey

A proposal to use the application of digital tools to promote and accelerate internal change. “Applying new digital tools can make change more meaningful-and durable-both for the individuals who are experiencing it and for those who are implementing it”

Are we assisting at an attempt to streamline the digital implementation process, trying to use tools instead of appropriate methodologies and tactics?

Are the face to face communications irreplaceable?

Here is the view of McKinsey